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You are here: Home / IT Talk / Search / Negative Reviews

Negative Reviews

How to get rid of a negative review?

Sadly, a common question.

How to deal with negative reviews

    • Contact the website and ask to have the review removed if it’s defamatory in nature or fake.
    • Respond to the reviewer on the website in a polite way offering further assistance and ask them to contact you personally to discuss their issues offline.
    • Ask your current customers to leave positive reviews on the same website to push down the negative review and show customers you have more happy customers than unhappy ones.
    • The ACCC website offers advice on how to handle negative reviews.

Removify will erase negative reviews about a business online in a no win-no fee model that claims to have an 88 per cent successful removal rate within 15 days.

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