Some rather interesting outcomes of software updates for our Sat Nav (GPS).
We had noticed changes in road conditions that were not reflected or shown in our Sat Nav so before a service I asked if there was a software update.
I was told the software update would cost a whopping $390… WTF!
Hey mate, I want the software updated not a brand new GPS installed.
Apparently I wasn’t the only one staggered by the cost.
You wont see “Peninsular Link” unless you update the software.
I asked if there was any course of action I could take to complain? Yes, to Holden Customer Care.
Did that and received a phone call from them..
To cut a longish story short, it was still going to cost $390 to have the software updated.
Apparently Holden has significant costs testing software updates (pfft) and need to pass on the costs to recoup theirs.
What a load of TISH
As much as I love my Cruze, this unreasonable cost means this will be our last Holden car. This is not support or care from a company but price gouging at the extreme.
No longer! If Holden cannot support me, then why should I support them.
Let’s be clear.. it is a file. The file is on a flash drive that is inserted into a usb port and uploaded to the unit. I estimate it would take a technician roughly 5 minutes.
There is a considerable thread at Whirlpool on the GSP Software that starts off talking about it compared to a TomTom but then ends up a debate on updates, costs and responsibility..
I ordered a series 2 SV6 2 weeks ago and have to wait for another 3 weeks for it to arrive.
Does anyone have the series 2 with Sat Nav? How does it compare with TomTom Sat Nav for accuracy and speed?
Does the live traffic update really work as well as the Holden sales guy told me it would?